Please Don't Ask

I understand that economic times are hard everywhere. I understand that everyone is looking to either save money and/or getting the best they can for the dollar. No one can be criticized for this. But, when cutting corners, I personally don’t understand why your car’s service and repairs seem to be an area people seem to think are a good one to cut. Yes, some service and repairs are expensive. Yes, there are repair shops that are less expensive than our business. These shops use aftermarket, less expensive parts and may allow you to take your own parts in. We don’t do this. I know this may sound harsh or elitist, but we do have good reasons. First is quality. We use factory parts; we know they’re going to fit properly; We know they are of high quality; we know that if there is a premature failure, there is no problem with warranty and the factory is backing their own quality. Now, I understand that if you buy a part from the dealer, you would think, “I bought the right part, why won’t you install it for me?” That is our policy. We stand behind everything we do. If we were to compromise in one area or policy then you could ask yourself, what’s to keep them from compromising in other policies or areas?

Think about it, your car is the third highest expense in your life (The first being children and second being your home), and a very important necessity. You need your car to go to work (to make your hard earned money), to go to the store for food, to protect you from inclement weather while you are taking care of your responsibilities. Your car is something that you depend on. Are you really wanting to compromise with its dependability? What if you were hurt and had to go the emergency room? You wouldn’t take a bottle of whiskey with you because it’s cheaper than the Hospital’s anesthesia? It’s amazing how many phone calls we get from people that want to bring their own parts in, parts that have been purchased online, at an auto parts store, from the salvage yard, etc. Ask yourself this question; “Why is that part cheaper?” I could give you at least 50 different reasons why. I mean why buy a diamond wedding band when a cubic zirconium looks just as good, right? There is truth in the saying “You get what you pay for,” and it works both ways. Sometimes the “cheap” way is even the most expensive way. I personally learned this with a washing machine. Keeping your car dependable and in top condition, that’s what we do, that’s our job, our focus. It’s what we do best, allow us that privilege and I promise, we won’t come to your job, bring our own stuff and ask you to compromise your quality.